How to wear your Samsung earbuds

Man wearing Samsung earbuds

In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible.

Caution: Do not insert the earbuds in your ears without earbud tips or wingtips because it may harm your ears. Do not pull the earbud tip or wingtip excessively because they may tear.

Attach the earbud tips and wingtips on your Galaxy Buds and Galaxy Buds+

Note: If you need an extra set of earbud tips or wingtips, call 1-855-726-8721 Monday-Sunday 9:00 AM - 9:00 PM EST.

The earbud tips for Galaxy Buds and Galaxy Buds+ differ slightly from other models. Flip the earbud tip inside out, and insert it over the latch at the bottom of the earbud, lining up the hole on the earbud tip over the latch. Then, push the earbud tip down to attach to the latch.

Just like you did for the earbud tips, you'll need to select the best fitting pair of wingtips. Depending on the earbuds you have, you’ll have different wingtips to choose from. Cover the earbud with the wingtip, and then adjust it so it’s seated properly on the earbud. Also, make sure the heart rate sensor isn't blocked, if your earbuds have one. Repeat the steps for the other earbud.

Attach the wingtips on your Galaxy Buds Live

Your Galaxy Buds Live come with small and large wingtips that you can swap out for a more secure fit. You could even use different sizes for each ear.

Select the best fitting pair of wingtips that came in the box with your earbuds. Check for the L or R marks on the wingtips so you can correctly place them on the left or right earbud. Hook the wingtip onto the earbud, and then cover the earbud with the wingtip. Repeat the process for the other earbud.

Attaching a wingtip on Galaxy Buds Live

Wear your Galaxy Buds and Galaxy Buds+ properly

Note: Before using your earbuds for the first time, charge them in their charging case.

The first thing you should do is attach the earbud tips and wingtips. Make sure you're wearing the earbuds properly to avoid discomfort when you're ready to play your favorite song.

  • Check the direction of each earbud. Insert them into your ears with the wingtip facing upwards, until they sit comfortably in your ears.

  • Adjust the earbuds by rotating them to the left or right to fit your ears.

  • If the earbud tips or wingtips do not fit comfortably in your ear, try a different size. A tighter seal will improve the mic performance if you need a stronger sound.

Person wearing the Galaxy Buds plus correctly with a green check mark and incorrectly with a red X
  • Regularly clean your earbuds to keep them in top condition, especially if you use them often.

  • The proximity sensor will automatically detect that you are wearing the earbuds when you put them on. Once this happens, they will automatically turn on and emit a beep. If the proximity sensor does not make contact with your ear, the earbud may not work.

Wear your Galaxy Buds Live properly

If your Galaxy Buds Live fit too far in your ear canal, you may experience poor audio, muffled sounds, or connection issues. To request a set of Sleeves, please contact 1-800-SAMSUNG with the model/serial number of your device. Your Sleeves will be shipped within 5 business days.

Once you receive your Sleeves, make sure to install them correctly.

Note: Before using your earbuds for the first time, charge them in their charging case.

Make sure you are using the correct size wingtips for your ears, so you can comfortably listen to music.

  • The Galaxy Buds Live come with small and large wingtips that can be swapped out whenever you need to adjust the fit. When inserting them, make sure the speakers are placed towards the bottom of your ears, so you get the best sound. The top of the earbud should be facing upward, not sideways.

  • If the wingtips do not fit comfortably in your ear, try a different size.

  • Regularly clean your earbuds?to keep them in the best condition possible, especially if you use them often.

  • The proximity sensor will automatically detect that you are wearing the earbuds when you put them on. Once this happens, they will turn on and emit a beep. If the proximity sensor does not make contact with your ear, the earbud may not work.

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